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WORK EXPERIENCE

The University of Texas at Austin

Program Coordinator, Education Abroad

​July 2023 - Present

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  • Developing, promoting, and managing a portfolio of reciprocal exchange, affiliated, and faculty-led programs

  • Recruiting, advising, and selecting participants, coordinating pre-departure procedures, and liaising with domestic and international partners on program execution

  • Collaborating with stakeholders in the Colleges of Communication, Education, Fine Arts, and School of Architecture to increase internationalization efforts across CSUs, develop programming to meet student needs, and integrate study abroad into academic degree plans

Academic Programs International (API)

Team Lead, Customized Enrollment

​April 2022 - June 2023

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  • Oversaw the Customized Enrollment team, including guiding acceptance and post-acceptance procedures, managing student, parent, and advisor escalations, and implementing new workflows, technology, and policies

  • Managed an enrollment portfolio of customized programs including high-priority partner programs, first-year university programs, and high school programs of up to 600 students per term

  • Collaborated with Customized Program Managers, international host institutions, and API Resident Directors to prepare students for their programs abroad

  • Maintained Customized Enrollment Coordinator responsibilities across the enrollment management lifecycle

Academic Programs International (API)

Customized Enrollment Coordinator

​August 2021 - April 2022

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  • Managed an enrollment portfolio of customized study abroad programs including faculty-led and direct enrollment programs across Europe, Latin America, and the Middle East of up to 800 students per term

  • Implemented acceptance and post-acceptance procedures including building programs across enrollment software platforms, student communication, coordinating forms collection, course selection/registration, insurance registration, visa processes, and preparing pre-departure materials

  • Assisted leadership in Customized Programs and Enrollment Management in establishing the Customized Enrollment Coordinator role as a newly-created position

Academic Programs International (API)

Enrollment Management Assistant

​June 2021 - August 2021

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  • Coordinated API's core programs in Ireland and Scotland, serving as the student contact and working with API Resident Directors abroad to prepare for programs

  • Reviewed application and enrollment materials for API core programming worldwide

  • Supported program coordination for select customized programs in Ireland, Scotland, Spain, and China

  • Managed the API online chat

Middlebury School in Spain

Assistant Program Coordinator

​January 2021 - June 2021

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  • Created content for Black History Month in Spain

  • Marketed select Middlebury graduate programs

  • Designed a guide for virtual learning

  • Developed a career workshop series for graduate students

  • Generated re-entry programming resources for students

  • Revised the undergraduate program website

Dreams Abroad

Operations Manager

​June 2020 - December 2020

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  • Managed internal operations including cloud drive organization, website maintenance and review, management of editing process for writers’ pieces, and other tasks as assigned

  • Responsible for communications with Dreams Abroad members and writers, applicants, and other inquiries

  • Assisted with new program development and brand development

La Grange Main Street and Visitor's Center

Tourism Ambassador

Seasonal, ​August 2017 - December 2020

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  • Social media management

  • Established event software for center use

  • Managed our Square software for shop merchandise

  • Interacted with visitors and gave local recommendations

  • Managed and worked events at the center

  • Managed the front desk

Middlebury Institute of International Studies
Graduate Assistant, Office of Admissions
​September 2019 - April 2020
 

  • Collaborated with the Middlebury Center in Madrid to give a session about Middlebury and MIIS master's programs

  • Worked with current and former language assistants in Spain to recruit them to MIIS programs

  • Coordinated outreach to potential students

  • Gave tours to potential students on campus

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Graduate Assistant, Center for Advising and Career Services
​September 2019 - April 2020
 

  • Created marketing materials for career events

  • Posted jobs on the Middlebury Institute job platform Zócalo

  • Managed student appointments with advisors

  • Managed the front desk in the center

  • Updated office materials

The Association of American Programs in Spain (APUNE-AAPS)
Intern
​October 2017 - June 2019

 

  • Conducted research to prepare ​for workshops, presentations, and reports on aspects of the study abroad experience, particularly for APUNE's 50th anniversary conference

  • Wrote letters to U.S. embassy officials

  • Translated materials to/from English and Spanish

  • Edited the APUNE website and event websites for format and content

Spanish Ministry of Education
North American Language and Culture Assistant, CEIP Príncipe de Asturias, CIEE

​October 2016 - June 2018

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  • Worked with children ages six through twelve in a bilingual Spanish primary school for two academic years

  • Taught lessons in English in the subjects of English, the social sciences, natural sciences, and art

  • Provided conversational assistance and practice for both students and teachers

Dickinson College Phonathon
Student Manager

September 2013 - April 2014​

 

  • Managed 19 student callers each night, communicating nightly fundraising and participation goals​

  • Reviewed caller performance and helped troubleshoot IT problems

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Student Caller

September 2012 - May 2013

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  • Cold-called Dickinson alumni to solicit donations to the College

  • Communicated fundraising goals, the value of a Dickinson education, and the importance of donor participation

  • Was the top-performing student caller in the 2012/2013 academic year

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