WORK EXPERIENCE
The University of Texas at Austin
Program Coordinator, Education Abroad
āJuly 2023 - Present
ā
-
Developing, promoting, and managing a portfolio of reciprocal exchange, affiliated, and faculty-led programs
-
Recruiting, advising, and selecting participants, coordinating pre-departure procedures, and liaising with domestic and international partners on program execution
-
Collaborating with stakeholders in the Colleges of Communication, Education, Fine Arts, and School of Architecture to increase internationalization efforts across CSUs, develop programming to meet student needs, and integrate study abroad into academic degree plans
Academic Programs International (API)
Team Lead, Customized Enrollment
āApril 2022 - June 2023
ā
-
Oversaw the Customized Enrollment team, including guiding acceptance and post-acceptance procedures, managing student, parent, and advisor escalations, and implementing new workflows, technology, and policies
-
Managed an enrollment portfolio of customized programs including high-priority partner programs, first-year university programs, and high school programs of up to 600 students per term
-
Collaborated with Customized Program Managers, international host institutions, and API Resident Directors to prepare students for their programs abroad
-
Maintained Customized Enrollment Coordinator responsibilities across the enrollment management lifecycle
Academic Programs International (API)
Customized Enrollment Coordinator
āAugust 2021 - April 2022
ā
-
Managed an enrollment portfolio of customized study abroad programs including faculty-led and direct enrollment programs across Europe, Latin America, and the Middle East of up to 800 students per term
-
Implemented acceptance and post-acceptance procedures including building programs across enrollment software platforms, student communication, coordinating forms collection, course selection/registration, insurance registration, visa processes, and preparing pre-departure materials
-
Assisted leadership in Customized Programs and Enrollment Management in establishing the Customized Enrollment Coordinator role as a newly-created position
Academic Programs International (API)
Enrollment Management Assistant
āJune 2021 - August 2021
ā
-
Coordinated API's core programs in Ireland and Scotland, serving as the student contact and working with API Resident Directors abroad to prepare for programs
-
Reviewed application and enrollment materials for API core programming worldwide
-
Supported program coordination for select customized programs in Ireland, Scotland, Spain, and China
-
Managed the API online chat
Middlebury School in Spain
Assistant Program Coordinator
āJanuary 2021 - June 2021
ā
-
Created content for Black History Month in Spain
-
Marketed select Middlebury graduate programs
-
Designed a guide for virtual learning
-
Developed a career workshop series for graduate students
-
Generated re-entry programming resources for students
-
Revised the undergraduate program website
Dreams Abroad
Operations Manager
āJune 2020 - December 2020
ā
-
Managed internal operations including cloud drive organization, website maintenance and review, management of editing process for writers’ pieces, and other tasks as assigned
-
Responsible for communications with Dreams Abroad members and writers, applicants, and other inquiries
-
Assisted with new program development and brand development
La Grange Main Street and Visitor's Center
Tourism Ambassador
Seasonal, āAugust 2017 - December 2020
ā
-
Social media management
-
Established event software for center use
-
Managed our Square software for shop merchandise
-
Interacted with visitors and gave local recommendations
-
Managed and worked events at the center
-
Managed the front desk
Middlebury Institute of International Studies
Graduate Assistant, Office of Admissions
āSeptember 2019 - April 2020
-
Collaborated with the Middlebury Center in Madrid to give a session about Middlebury and MIIS master's programs
-
Worked with current and former language assistants in Spain to recruit them to MIIS programs
-
Coordinated outreach to potential students
-
Gave tours to potential students on campus
ā
Graduate Assistant, Center for Advising and Career Services
āSeptember 2019 - April 2020
-
Created marketing materials for career events
-
Posted jobs on the Middlebury Institute job platform Zócalo
-
Managed student appointments with advisors
-
Managed the front desk in the center
-
Updated office materials
The Association of American Programs in Spain (APUNE-AAPS)
Intern
āOctober 2017 - June 2019
-
Conducted research to prepare āfor workshops, presentations, and reports on aspects of the study abroad experience, particularly for APUNE's 50th anniversary conference
-
Wrote letters to U.S. embassy officials
-
Translated materials to/from English and Spanish
-
Edited the APUNE website and event websites for format and content
Spanish Ministry of Education
North American Language and Culture Assistant, CEIP Príncipe de Asturias, CIEE
āOctober 2016 - June 2018
ā
-
Worked with children ages six through twelve in a bilingual Spanish primary school for two academic years
-
Taught lessons in English in the subjects of English, the social sciences, natural sciences, and art
-
Provided conversational assistance and practice for both students and teachers
Dickinson College Phonathon
Student Manager
September 2013 - April 2014ā
-
Managed 19 student callers each night, communicating nightly fundraising and participation goalsā
-
Reviewed caller performance and helped troubleshoot IT problems
ā
Student Caller
September 2012 - May 2013
ā
-
Cold-called Dickinson alumni to solicit donations to the College
-
Communicated fundraising goals, the value of a Dickinson education, and the importance of donor participation
-
Was the top-performing student caller in the 2012/2013 academic year